Those unable to attend surgery:
If you require a home visit, please telephone the surgery before 10.00am if possible.
If you are unable to attend the Medical Centre during surgery hours due to illness or infirmity the duty doctor can be contacted on 01544 267 985. Our reception team will ask you some questions about why you are requesting a home visit. This will help us direct you to the right person to help you, which may not always be a GP.
You do not have to give this information, but it will support a clinician in planning the home visit. The clinician may sometimes decide that it would be more appropriate for the patient to be seen in the surgery.
After the Surgery Has Closed:
OUT OF HOURS
If you have a severe problem such as difficulty in breathing, chest pains or heavy bleeding you should call 999.
If you need care that cannot wait until the surgery is open, please ring 111 which is a free number. If phoning from a mobile you may be unable to connect to this number – you will need to phone 0345 46 47 instead.
Telephone advice on a range of medical conditions is available from NHS direct 24 hours a day. Their number is 111.
